Delivery & Returns

DELIVERY

Shipping will be done via a third-party courier. All in stock items are dispatched within 2 business days of making a payment.

UAE: Within Dubai, delivery will be take less than 24 hours. For all other UAE cities, delivery will take 2-4 working days. Unless otherwise stated, local delivery fees will be 20 AED.

International: Delivery timelines will be confirmed after an order is placed and will be fulfilled by an international third-party courier service. Fees will be calculated upon checkout as per the destination and total weight of the products.

To avoid any delays, please provide your full address along with your contact details upon checkout.

 

CANCELLATIONS, RETURNS & REFUNDS

Orders can be cancelled within 24 hours if it has not yet been dispatched. After 24 hours, all sales are considered final. 

We do not accept refunds, returns or exchanges unless a product breaks on its way to you. If this is the case, please contact us. We would love to understand how we can improve our deliveries and issue a refund. Items damaged during delivery must be returned in its original packaging and a refund requested within 14 days of purchase.

Refunds will be made onto the original mode of payment and will be processed within 45 days depending on the issuing bank of the credit card.